Shipping and Processing

New Zealand

Within our local Canterbury area, shipping is $6. Nationwide shipping is $8. Additional charges may apply for oversized items.

All orders are couriered via NZ Post. Please allow 2–4 business days for delivery from the date your order is dispatched. You will receive tracking information once your order has been processed.

Australia

Delivery to Australia starts from NZD $30 depending on the size of the order. Additional charges may apply for oversized items.

All orders are couriered via NZ Post. Please allow 5–8 business days for delivery from the date your order is dispatched. Tracking details will be provided once your order has been processed.

United Kingdom & Ireland

Delivery to the United Kingdom and Ireland starts at NZD $45, with rates varying based on order size and service. Oversized items may incur additional fees.

All orders are shipped via NZ Post. At checkout, you can select either Economy or Courier delivery. Please allow 6–10 business days for Courier service and 10–20 business days for Economy shipping from the dispatch date. Tracking information will be provided once your order has been processed.

United States

Delivery to the United States starts from NZD $45, depending on the size of the order. Additional charges may apply for oversized items.

Import duties and taxes may apply and are payable by the customer upon arrival.

All orders are couriered via NZ Post. Please allow 10–20 business days for delivery from the date your order is dispatched. You will be sent tracking information at this time.

South Korea

Delivery to South Korea starts from NZD $45 depending on the size of the order and service selected. Additional charges may apply for oversized items.

Orders shipped to South Korea require a Personal Customs Clearance Number, which can be entered at checkout.

Import duties and taxes may apply and are payable by the customer upon arrival.

All orders are shipped via NZ Post. At checkout, you can select either Economy or Courier delivery. Please allow 6–10 business days for Courier service and 10–20 business days for Economy shipping from the dispatch date. Tracking information will be provided once your order has been processed.

Other Countries

For delivery to countries not listed, please contact us.

Processing Times

Orders are typically processed and dispatched within 48 hours on business days.

If your order is urgent, please contact us, and we will do our best to assist.

Returns

If you need to return an item, please see our Returns page for full details. Return shipping costs are the responsibility of the customer.