Privacy

Here at Hoopla Kids, we take your privacy very seriously. Here's how we obtain and use the information you give to us.

PERSONAL INFORMATION
When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, and how you use our website.

When you purchase something from our store, as part of the process, we collect the personal information you give us such as your name, address and email address. We use this information to process your order and provide full customer service to you.

CONSENT
We will only use your personal information for the purposes you give specific consent to. With your permission, we may send you emails about our store, new products and other updates. This is obtained through our newsletter sign-up form and an opt-in box at Checkout.

DISCLOSURE
We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

THIRD PARTIES
We use a number of third party providers, who may also collect, use and disclose your information. In general this will only be to the extent necessary to allow them to perform the services they provide to us. However, if you want more detailed information about these third parties and how they use private data, please read the following:
Our website is powered by Shopify. For more information, please read Shopify's Privacy Policy.
We use Google Analytics to help understand how our customers use our website.
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We use Mailchimp to communicate with our customers who sign up to receive information from us. For more information, please see Mailchimp's privacy policy. 
We offer Paypal as a external payment gateway option. For more information, please read Paypal's privacy policy.

PAYMENT
If you choose a direct payment gateway (payment completed within our Shopify website) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COOKIES
Hoopla Kids uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Hoopla Kids without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Hoopla Kids we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to
personal information.

DATA RETENTION
When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

ACCESSING YOUR INFORMATION
You have the right to inspect, amend or delete the information Hoopla Kids holds about you. You always have the right to request this information from Hoopla Kids. To see all the personal data we hold about you or if you have any other requests about your rights, please contact us on info@hooplakids.co.nz

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

TERMS OF SERVICE
For more information, read our full Terms of Service

All enquiries: info@hooplakids.co.nz